Frequently Asked Questions

What hours are your Alternative Treatment Centers (ATC) open?
Lebanon Location

367 Route 120, Unit E-2 (across from Jesse’s restaurant)
Lebanon, NH 03766

Tuesday: 12pm – 7pm
Friday: 12pm – 7pm
Sunday: 11am – 5pm

Dover Location

26 Crosby Road, Units 11-12
Dover, NH 03820

Wednesday: 12pm – 7pm
Thursday: 12pm – 7pm
Saturday: 11am – 5pm

Do I need to set up an appointment for my first visit or another visit?

No, appointments are not required.

What types of cannabis products do/will you provide?

We have a wide array of flowers (the part of the plant that is harvested, dried, and used for medicine) that are low to high THC strains, and we also have a CBD (non-psychoactive) strain. In addition, we have pre-rolls (aka “joints”), capsules, rosin (a solvent-free extract), bubble hash, tinctures, transdermal patches, and edibles.

We will have more products very soon, including more concentrates, more capsules, and more flower strains. There will always be multiple consumption methods for our patients to choose from.

How much do the products cost?

Flower:

  • 1 gram – $20
  • 1⁄8 ounce – $55
  • ¼ ounce – $100
  • ½ ounce –$190
  • 1 ounce – $360

Pre-rolls: $9 each, or 5 for $40
Rosin: .5 gram – $50
Bubble Hash: .5 gram – $40
Capsules: Prices vary according to dose and quantity.

Transdermal Patches:

  • 10mg – $10
  • 12mg – $12
  • 20mg – $16

Edibles:

  • 10mg – $6
  • 15mg – $8
  • 20mg – $10
  • 35mg – $15
  • 50mg – $18

Tinctures:

  • 15ml Regular Strength – $50
  • 10 ml Extra Strength – $90
How do you set prices for your products?

We set our prices for products based on several factors, many of which are unique to our industry:

  • All of our products are made using only organic ingredients, as required by New Hampshire law, which adds to our costs.
  • We pay all of our employees a living wage, plus medical, dental and vision benefits.
  • New Hampshire’s Therapeutic Cannabis Program requires us to comply with extensive regulations, which further increases our expenses.
  • Public safety is a top priority. To avoid diversion of our products to the criminal market, we always have to price at least as high as what is charged in the illicit market. Fortunately for our patients, they know that our products use only organic ingredients and are always 100% tested for potency and safety.
  • Because we not only sell therapeutic cannabis, but we also cultivate and manufacture our products, our business requires a lot of capital to get started-up.
  • On top of that, New Hampshire law requires us to operate as a non-profit business, which limits our access to funding sources.

We are proud to provide our patients with high-quality, organic therapeutic cannabis.

Despite these constraints, we offer a Patient Affordability Program to provide meaningful pricing discounts for patients with limited resources. We are always happy to help our patients in any way we can.

What if I don't know much about cannabis? Will someone be there to help me?

Our Patient Service Assistants will be available to assist you with anything you may need; to provide education, guidance, and assistance. Don’t be scared to ask as many questions as necessary!

Do you offer any discounts or financial assistance?

Yes. We offer financial assistance for patients who meet the requirements through our Patient Affordability Program (PAP). You’ll need to fill out the SSA-3288 (PDF) and send it to the local Social Security office, as explained on the first page of the document. Once the Social Security office provides us with confirmation of your benefits, you will receive a 35% discount on up to ¼ ounce (of your 2-ounce limit) every 10 days. For more information, you can speak with our Patient Service Assistants. Please keep in mind that, in order for us to maintain our long-term financial sustainability as a New Hampshire non-profit, we must be diligent in extending PAP discounts only to those patients who have proven their eligibility. Thank you for your understanding.

I can't find a New Hampshire doctor who is open to discussing therapeutic cannabis as an alternative treatment for my condition(s). Can you help me?

We can certainly help guide you in the right direction. Please email us to request a list of doctors who may be able to sit down and discuss therapeutic cannabis as an alternative for you!

Do you have any job openings?

We are always looking to add passionate, hard-working people who share our commitment to patient wellness, product quality, and community. You can check out our job openings page and fill out any application(s) within! Your application and resume information will be saved in our database upon completion.

Is my resume/job application being reviewed?

Your application and resume will certainly be reviewed by our team whenever the hiring managers are ready to begin the reviewing process. If you would like confirmation that we have received your application, please email us with your name and email address used on the application.

How do I apply as a patient in the state of New Hampshire?

We have an “Apply Guide” on our website specifically for this question. You will be guided through a step-by-step process and will be directed to the correct links and forms on the New Hampshire Department of Health and Human Services (DHHS) website.

What do I need to do to become a designated caregiver?

Caregivers will need to obtain a Registry Identification Card. Visit the Designated Caregiver Information page on the DHHS website, where you can access the required paperwork. Note: Caregivers will not be allowed into the ATCs without a Registry Identification Card.

What form does my provider need to fill out?

You can view the Medical Provider Information page on the DHHS website. Print out the Written Certification for the Therapeutic Use of Cannabis form and take it to your medical provider.

What if I don't have a 3-month relationship with my provider?
There is an exception to the 3-month duration requirement [He-C 401.06(b)(1)b.].

A medical relationship between the provider and the patient may be less than 3 months duration provided that the provider certifies on the Written Certification:

  • That the onset or diagnosis of the patient’s qualifying medical condition occurred within the past 3
    months; and
  • The certifying provider is primarily responsible for the patient’s care related to his or her qualifying
    medical condition.
Can someone enter the ATC without a registry identification card?

No. If an individual wants to enter our ATC locations, they will need to show a valid NH Registry Identification Card along with another form of identification such as a NH driver’s license, or a passport or military ID showing residence in NH. This is required by state law.

Can patients with out-of-state therapeutic cannabis cards enter a New Hampshire ATC?

In accordance with NH law, only patients with valid NH Registry Identification Cards are allowed to purchase cannabis within NH Alternative Treatment Centers.

What will I need to bring for my first visit?

You will need to bring:

  1. Your valid, state-issued NH Registry Identification Card
  2. A valid government-issued photo ID (Driver’s license, passport, military ID)
  3. Enough cash to make your purchase, and/or a debit card for your transaction.
Will there be forms to fill out on my first visit?

Yes. You will need to fill out a New Patient Intake form (PDF) or New Caregiver Intake form (PDF) when you first enter your ATC. You can save time by printing out the proper intake forms and filling them out at home.

What do I do if I lost my card, or if I want to change my ATC?

If you need to change your designated ATC, or if you have lost your card, you can fill out the Change of Information/Lost Card Form (PDF) and follow the instructions at the bottom of the page for sending the completed form.

How do I contact you?

You may contact us via our website contact form, phone at (603) 285-9383, via email, or you can drop us a line on our Facebook page.

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